Management Team

Melissa Charles – Owner & CEO

melissa@desertleadership.com | 480-399-3776

Melissa is the Principal owner of Desert Leadership. Melissa started her career over 26 years ago working in sales for two large retailers. Melissa spent her first 12 years building her skills in Sales, Auditing, Customer Service and Management. Looking for increased opportunities, Melissa moved into the banking and financial field. Melissa’s past12 years include a vast amount of experience and knowledge within Customer Service, Mortgage, Management, Executive Coaching, Training and Employee Development.

Melissa’s most recent experience as the Corporate Trainer for Bank of America, allowed for the opportunity to achieve results and success in several spheres of influence. She traveled internationally to coach and train employees across the world.

Melissa obtained her Bachelor’s degree in Business Administration with a concentration in HR and a minor in Accounting, where she graduated Summa Cum Laude. Melissa also has Masters Certification in Conflict Management & Mediation.

When Melissa isn’t working she enjoys spending time with her friends and family, especially her two beautiful nieces. Melissa is an animal lover, she has two cats and loves to ride horses.

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Jeff Charles – President

jeff@desertleadership.com | 480-399-3273

Jeff was born in Twickenham, England and immigrated to the states when he was eight years old. He was raised on a cattle and cotton farm in southern New Mexico. After high school he attended New Mexico State University but yearned for adventure so he joined the Air Force and serve his country during the Vietnam War.

After the service, Jeff went to work for Chevron Oil Company (formerly Standard Oil of Texas). He spent six years in the sales and marketing department, where he was introduced to the world of the entrepreneurial lifestyle.

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